Information We Collect

Depending on how you interact with EVINAS, we may collect information such as your name, email address, telephone number, service address, billing information, requested services, appointment information, communications with us, and other information you voluntarily provide.

Our website may also automatically collect certain technical information, including your IP address, browser type, device information, pages viewed, referring website, approximate location derived from IP address, and information collected through cookies or similar technologies.

California guidance specifically emphasizes disclosing the categories of information collected, how the information is used, sources of information, and categories of third parties receiving it. California DOJ

How We Use Information

EVINAS may use personal information to provide Cleaning & Property Care services; schedule and manage appointments; prepare estimates and proposals; communicate with customers; process payments; provide customer support; maintain and improve our website and services; prevent fraud or misuse; maintain business records; comply with legal obligations; and, where permitted, send service updates or marketing communications.

How We Disclose Information

We may disclose information to service providers and contractors that assist us with website hosting, payment processing, scheduling, communications, analytics, advertising, customer management, and other business operations.

We may also disclose information when reasonably necessary to comply with law, respond to legal processes, protect EVINAS or others, investigate fraud or security issues, or facilitate a business transaction such as a merger, acquisition, or sale of assets.

EVINAS does not sell personal information for money.

If you use advertising or analytics technologies that constitute “selling” or “sharing” under California law, this section and your website's privacy-choice mechanisms need to be adjusted accordingly.

Cookies & Online Tracking

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic and performance, and support advertising or analytics.

Third-party services integrated into our website may also collect information according to their own privacy policies.

California law also requires certain disclosures concerning online tracking and whether other parties may collect personally identifiable information about visitors. California DOJ

California Privacy Rights

Depending on applicable law and whether EVINAS is subject to the CCPA/CPRA, California residents may have rights concerning their personal information, including rights to know/access, delete, correct, opt out of certain sales or sharing, limit certain uses of sensitive personal information, and receive nondiscriminatory treatment for exercising applicable privacy rights. California DOJ

To submit a privacy request, contact:

EVINAS
Email: info@evinasca.com
Phone: +1 (661) 373-9379
Mailing Address: 655 North Central Avenue 17th Floor Glendale, CA 91203

We may need to verify your identity before completing certain requests.

Do Not Sell or Share My Personal Information

If EVINAS does not sell or share personal information as those terms are defined by applicable California privacy law, you can state:

EVINAS does not sell or share personal information as those terms are defined under applicable California privacy law.

However, this statement should only be published after confirming what your website's advertising, analytics, cookie, and tracking tools actually do. Businesses subject to the CCPA that sell or share personal information may have additional opt-out requirements. California DOJ

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

Children's Privacy

EVINAS services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, the updated policy will be posted on our website with a revised “Last Updated” date.

California DOJ guidance recommends keeping privacy disclosures current and indicates policies should be updated at least annually. California DOJ

Contact EVINAS

For questions regarding this Privacy Policy or our privacy practices, contact:

EVINAS Cleaning & Property Care
Email: info@evinasca.com
Phone: +1 (661) 373-9379
Address: 655 North Central Avenue 17th Floor Glendale, CA 91203

Services

EVINAS provides Cleaning & Property Care services, which may include residential cleaning, commercial cleaning, deep cleaning, move-in and move-out cleaning, post-construction cleaning, carpet cleaning, window cleaning, exterior cleaning, property cleanup, property care, and other related services.

Service availability may vary by location, property, service requested, and scheduling availability.

Quotes & Estimates

Any quote, estimate, price range, or service description displayed on our website is informational unless expressly identified as a final confirmed price.

Final pricing may depend on property size and condition, service scope, accessibility, labor requirements, materials, requested add-ons, and other circumstances discovered before or during service.

EVINAS may provide a revised estimate if the actual condition or requested scope differs materially from the information originally provided.

Appointments

Customers are responsible for providing accurate service information and appropriate access to the property at the scheduled time.

Scheduling requests submitted through our website are not guaranteed until confirmed by EVINAS.

Customer Responsibilities

Customers must provide accurate information about the property and disclose conditions that could reasonably affect the safety or performance of the requested service.

Customers should secure valuables, sensitive documents, pets, and hazardous materials before service begins.

Cancellations & Rescheduling

Appointments may be subject to EVINAS's cancellation and rescheduling policy.

Any applicable cancellation, late-rescheduling, access, or no-show charges should be disclosed to the customer before they become binding.

Cancellation Policy: [INSERT YOUR ACTUAL CANCELLATION POLICY]

Payments

Customers agree to pay all charges accepted or authorized for services provided by EVINAS.

Payment methods, deposits, payment timing, and refund eligibility may vary depending on the service and will be communicated during booking or before service begins.

Property Access

By requesting services, you represent that you are authorized to grant EVINAS access to the property or relevant portions of the property.

Where keys, entry codes, lockboxes, or other access methods are provided, they will be used for the purpose of performing authorized services.

Service Limitations

Certain stains, odors, discoloration, buildup, damage, deterioration, or other conditions may not be completely removable through ordinary cleaning or property-care procedures.

EVINAS does not guarantee restoration of surfaces, fixtures, materials, or property to new condition unless specifically agreed to in writing.

Pre-Existing Damage

EVINAS is not responsible for ordinary wear, deterioration, defects, loose fixtures, improperly installed items, or damage that existed before our services began.

Customers should inform EVINAS of delicate, damaged, valuable, or unusual surfaces and items before service.

Website Content

All website content, including the EVINAS name, branding, graphics, photographs, text, service descriptions, and design elements, is owned by or licensed to EVINAS unless otherwise stated.

You may not reproduce, distribute, modify, or commercially exploit our website content without authorization.

Prohibited Use

You may not use our website for fraudulent or unlawful purposes, interfere with website operation or security, attempt unauthorized access to systems or data, impersonate another person, or submit knowingly false information.

Third-Party Services

Our website may use or link to third-party services, including payment processors, scheduling platforms, maps, analytics providers, or social media platforms.

EVINAS is not responsible for third-party websites, services, content, or privacy practices.

Disclaimer

The EVINAS website and its content are provided on an “as available” basis to the extent permitted by applicable law. Website information may occasionally contain errors, omissions, or outdated information.

Limitation of Liability

To the maximum extent permitted by applicable law, EVINAS will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of or inability to use our website.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

Indemnification

To the extent permitted by law, you agree to indemnify and hold EVINAS harmless from claims, damages, or expenses arising from your unlawful misuse of the website or violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Changes to These Terms

EVINAS may update these Terms periodically. Updated Terms will be posted on our website with a revised effective date.

Contact Us

Questions about these Terms may be directed to:

EVINAS Cleaning & Property Care
Email: info@evinasca.com
Phone: +1 (661) 373-9379
Address: 655 North Central Avenue 17th Floor Glendale, CA 91203